Never answer the same question again in Slack
Your time is too valuable to spend it answering the same questions over and over. Respo automatically gathers your team's questions and uses AI to suggest the best answer or frequently shared documentation so that you don't have to.
SAVE TIME - LET RESPO POINT USERS TO PAST QUESTIONS
Whether it be from new employees onboarding or seasoned experts struggling with that one workflow that trips everyone up, we all see those repetitive questions come up in Slack. Respo pays attention to which questions come up the most frequently and answers them for you.
DISCOVER THE FAQS - SEE WHICH QUESTIONS YOUR TEAM IS ASKING THE MOST
For the first time, find out what questions your teams are really asking:
Know where to focus training
Gather most frequent support questions and product features
Carefully craft responses for the most important questions
SPOT THE EXPERTS - AUTOMATICALLY POINT YOUR TEAM IN THE RIGHT DIRECTION
Spot your team players and offer them additional coaching and time back by streamlining answers to frequent questions or prioritize features and tools that could help reduce the load.
To start using Respo, it's easy as 123
Install - Follow the link to install Respo. Respo will introduce itself in Slack and give you some tips.
Invite to channels - Invite Respo to any channels meant for support or questions.
Ask away - Ask your questions in channels that Respo is invited to. If Respo has seen the question before it will respond. Alternatively, you can also ask Respo questions directly in a DM.
For more information on getting stared, please visit our Getting Started Guide.