RESPO SPOTS IMPORTANT QUESTIONS
While respecting your privacy, Respo continuously monitors designated channels for your most important and frequent questions.
AI THAT FILTERS AND MATCHES QUESTIONS
From "Hey, how's it going?" to "What time works best for you?", Respo filters out conversational questions and focuses on hard-to-answer business questions. It then uses AI to match new questions to the knowledge base to see if the question has already been asked in the past.
Respo might not catch everything. Users can just as easily tag a question as an "FAQ" directly from Slack and drop a response right there in less than three clicks. This makes it easy to refer to articles in your knowledge base.
RESPO RESPECTS YOUR PRIVACY
Direct messages are direct messages for a reason. Respo respects your privacy and only helps out in the designated channels of your choosing.
CORPORATE KNOWLEDGE GRAPH
Sometimes getting the answer to a tough question is mostly about knowing who to go to. Respo tracks the connection between all individuals and tags the experts on certain topics to help get your users on the right path faster.